That can’t be it? Could it?
Quite the morning today, spent about 5 hours trying to resolve database connectivity issues with our hosting provider. Through a series of seemingly unconnected events our shared web server networking layer got corrupted, not the databases! While working with the support manager he mention another site on our server was attacked this morning and they took the server network offline, but that couldn’t be the issue… with some persuasion he reboot the web server and viola everything is fine.
There are valuable lesson in there somewhere I suppose. 1) shared hosting is cheap for a reason, 2) always look where you least expect something FIRST and 3) Email or Forum only tech support only go so far, for really problems a live person (via phone or IM) is the only way to go.
Tags: Hosting